Privacy Policy

DigiRealix ("we", "us", or "our") operates the website located at digirealix.info (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Site or interact with our services. We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Please read this policy carefully. By using the Site, you consent to the practices described herein.

1. Information We Collect

1.1 Information You Provide Directly

We collect personal information that you voluntarily provide when you:

• Submit our contact or enquiry form (name, email address, message content);
• Subscribe to our newsletter (email address);
• Register interest in tournaments (name, email address, game preferences);
• Submit a game for review consideration (contact details, game information).

1.2 Information Collected Automatically

When you visit the Site, certain technical information may be collected automatically, including:

• IP address and approximate geographic location;
• Browser type and version;
• Operating system;
• Pages visited and time spent on each page;
• Referring URL;
• Device type (desktop, mobile, tablet).

This information is collected via cookies and similar technologies. Please refer to our Cookie Policy for full details.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide customer support;
• To send you our newsletter and editorial updates (where you have subscribed);
• To notify you about upcoming tournaments and gaming events;
• To improve the content, functionality, and user experience of the Site;
• To analyse site traffic and usage patterns;
• To comply with our legal obligations under Australian law;
• To detect and prevent fraudulent or abusive activity.

3. Legal Basis for Processing

We process your personal information on the following grounds:

• Consent: Where you have given clear consent (e.g., newsletter subscription, cookie acceptance);
• Legitimate interests: To operate and improve our Site and services;
• Legal obligation: Where required by Australian law.

4. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers: Trusted third-party vendors who assist us in operating the Site (e.g., email delivery, analytics), bound by confidentiality obligations;
• Legal authorities: Where required by law, court order, or governmental regulation;
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Newsletter subscribers may unsubscribe at any time. Contact form submissions are retained for up to 12 months unless a longer retention period is required.

6. Security

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Under the Australian Privacy Principles, you have the right to:

• Access the personal information we hold about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of your personal information (subject to legal obligations);
• Withdraw consent at any time (e.g., unsubscribe from newsletters);
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

To exercise any of these rights, please contact us at [email protected].

8. Third-Party Links

Our Site may contain links to third-party websites, including game publishers and esports platforms. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

9. Children's Privacy

The Site is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: [email protected]
• Address: Level 12, 1 Market Street, Sydney NSW 2000, Australia